GE Keypad or touch control failure

Control panel lights up but buttons do not respond or respond intermittently

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn touchpad membrane, Moisture intrusion behind control panel, Loose keypad ribbon cable

Safety first: Turn off power before removing the control panel.

Dry moisture: If the issue started after heavy boiling or cleaning, allow the control area to dry for several hours with power off.
Reseat ribbon cable: Remove the control panel and carefully unplug and reinsert the keypad ribbon into the control board.
Replace control panel: If certain keys never work or require excessive pressure, replace the GE control panel/touchpad assembly.

Medium 3/5

Control Panel / Touchpad Assembly

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