E13
Gram Keypad / Touch Sensor Fault

Oven displays E13 and buttons or touch keys do not respond correctly.

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Possible Causes

Damaged touch membrane, Cracked glass control panel, Loose keypad ribbon cable, Faulty touch controller IC on UI board

How to Fix / Troubleshooting

Safety first: Disconnect mains power.

Steps to check:

  • Remove the front control panel to access the keypad or touch sensor board.
  • Inspect the ribbon cable for kinks, cracks, or corrosion at the connectors. Reseat both ends.
  • Check the glass fascia for cracks or signs of impact that may have damaged the touch sensors.
  • If certain buttons never respond while others work, the membrane or touch board is likely faulty and should be replaced.
  • After replacement, reassemble and test all functions.

Warning: Glass edges can be sharp; handle the control panel carefully.

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Repair Difficulty

Easy 2/5

Required Part

Touch Control Panel / Keypad
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