F11
Hotpoint-Ariston
Key Stuck or Touch Panel Fault
Oven beeps and displays F11; some buttons may not respond or may trigger the wrong function.
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Possible Causes
Contaminated touch panel (spills, grease), Stuck mechanical button, Faulty capacitive touch sensor IC, Damaged keypad ribbon cable
How to Fix / Troubleshooting
Safety first: Turn off power before removing the control fascia.
Step-by-step checks:
- 1. Clean the panel: With power off, clean the glass or plastic control surface using a slightly damp cloth and mild detergent. Dry thoroughly. Avoid excessive moisture around the edges.
- 2. Check for stuck buttons: On models with physical buttons, press each key several times to ensure it moves freely. If a button is jammed, inspect for debris or misaligned fascia.
- 3. Inspect keypad cable: Remove the control panel and check the ribbon cable from the keypad to the display or main board. Reseat it and ensure no cracks or kinks.
- 4. Test after reset: Restore power and see if F11 reappears. If the same key is always reported as stuck (refer to service manual if available), the Hotpoint-Ariston keypad / touch panel is likely defective.
- 5. Replace keypad assembly: Transfer any brackets or seals from the old panel to the new one, ensuring a tight seal to prevent future moisture ingress.
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Repair Difficulty
Easy
2/5
Required Part
Keypad / Touch Control Panel
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