Insignia
Unresponsive touchpad / control interface
Oven display works but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn touchpad membrane, Loose ribbon cable, Cracked glass touch panel, Control board keypad interface failure
How to Fix / Troubleshooting
Safety First: Disconnect power before removing the control panel.
- Reset control: Turn off power for 1–2 minutes, then restore and test the buttons again.
- Inspect panel: Remove the control panel and inspect the touchpad assembly and ribbon cable for cracks, kinks, or corrosion.
- Reseat ribbon: Disconnect and reconnect the keypad ribbon cable to the control board, ensuring a secure fit.
- Replace touchpad: If only certain keys fail, replace the control panel/touchpad assembly.
- Control board: If all keys are dead but the display is lit, the control board’s keypad interface may be defective and the electronic oven control board should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Touchpad Assembly
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