F1E2
KitchenAid User Interface / Touchpad Failure

F1E2 error appears, oven may shut down or not start

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted touchpad membrane, damaged user interface board, loose or corroded ribbon cable between UI and control

How to Fix / Troubleshooting

Safety: Disconnect power before removing the control panel.

  • Inspect keypad: Check for stuck, cracked, or unresponsive buttons on the control panel.
  • Reseat ribbon cable: Remove the control panel, disconnect the flat ribbon cable from the user interface to the control board, clean contacts gently with isopropyl alcohol, and reconnect firmly.
  • Check for moisture: Look for signs of moisture or grease intrusion behind the control panel; dry thoroughly if present.

If F1E2 persists: Replace the user interface/touchpad assembly. On some KitchenAid models, the UI and glass panel are a single assembly that must be replaced together.

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Repair Difficulty

Medium 3/5

Required Part

User Interface / Touchpad Assembly
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