F1E4
KitchenAid Keypad Matrix or UI Communication Error

F1E4 error, oven may not respond to keypad inputs

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Open or shorted keypad matrix, damaged UI harness, failed user interface board

How to Fix / Troubleshooting

Safety: Disconnect power before servicing.

  • Check harness: Remove the control panel and inspect the wiring harness between the UI and main control for pinched or broken wires.
  • Reseat connectors: Unplug and reconnect all UI-related connectors to ensure good contact.
  • Test keypad: If some keys work and others do not, the keypad membrane is likely failing.

Fix: Replace the user interface/touchpad assembly if wiring is intact and F1E4 persists.

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Repair Difficulty

Medium 3/5

Required Part

User Interface / Touchpad Assembly
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