F2E1 error, some keys do not work or random key presses are registered

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stuck key on touchpad, moisture intrusion into keypad, shorted keypad matrix

Safety: Turn off power before working on the control panel.

Identify stuck key: Note if the error appears when a specific key is pressed. Try pressing each key repeatedly to free any that may be stuck.
Dry keypad: If the panel was recently cleaned or exposed to steam, allow it to dry for several hours with power off.
Inspect for damage: Remove the control panel and check the keypad for cracks, warping, or liquid residue.

If the keypad remains erratic, replace the touchpad/user interface assembly.

Medium 3/5

Touchpad / Keypad Assembly

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