F9E1 error, oven may not start or may shut off; often associated with miswired neutral/ground

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Neutral and ground reversed, missing neutral on certain models, improper 3-wire/4-wire conversion

Safety: This involves mains wiring; if unsure, hire a licensed electrician.

Review installation: Compare the oven's wiring diagram to the actual connections at the terminal block.
Check neutral/ground: Ensure neutral and ground are connected per KitchenAid's instructions for 3-wire or 4-wire installations.
Inspect cord: Verify the correct type of power cord is used and that its conductors are landed on the proper terminals.

Correct any miswiring. If wiring is correct and F9E1 remains, the control board's line sensing circuit may be faulty.

Professional Required 5/5

Terminal Block / Power Cord Assembly

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