KitchenAid Unresponsive Touchpad / UI

Oven display works but buttons do not respond or respond intermittently

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn touchpad membrane, loose ribbon cable, liquid damage to control panel

Safety: Disconnect power before removing the control panel.

Clean surface: Wipe the control panel with a slightly damp cloth only; avoid excessive moisture.
Reseat ribbon cable: Remove the control panel and reseat the flat cable between the touchpad and control board.
Inspect for damage: Look for signs of liquid intrusion or corrosion on the keypad and connectors.

If issues persist, replace the touchpad/user interface assembly.

Medium 3/5

Touchpad / User Interface Assembly

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