E5
Morphy Richards Relay / Power Supply Fault to Heating Elements

Morphy Richards oven beeps and displays E5; grill and oven elements do not heat.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed relay on electronic control board, Burnt relay contacts, Loose live/neutral connections to elements, Internal control board power supply fault

How to Fix / Troubleshooting

Safety first: Isolate the oven from mains. This fault involves high-voltage components; only proceed if you are competent with electrical testing.

Checks:

  • Visual inspection: Remove the rear or top cover to access the control PCB. Look for burnt spots, cracked solder joints, or discoloured relays.
  • Check element connections: Verify that the main oven and grill elements have secure spade connectors and no signs of overheating or arcing.
  • Test element continuity: With power off, disconnect each element and measure resistance. A typical 2 kW element will read around 25–30 Ω. If all elements test OK, focus on the control board.
  • Relay testing: With the board removed, inspect relay solder joints and tracks. Cold joints or burnt tracks can interrupt power to the elements.
  • Repair or replace: In many cases, the safest solution is to replace the entire electronic control board (EOC). Component-level repair (replacing relays) should only be done by an experienced electronics technician.

Recommendation: Due to the risk of electric shock and fire, most homeowners should contact an authorised Morphy Richards service agent for E5 faults.

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Repair Difficulty

Professional Required 5/5

Required Part

Electronic Control Board
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