Neff oven shows E011 and will not start a program
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect the oven from mains power before removing the control panel or knobs.
- Check selector knob: Ensure the function knob is not cracked or slipping on the shaft. Replace the knob if it does not firmly engage.
- Cycle through functions: With power on (no panels removed), slowly rotate the selector through all positions. If the display flickers or shows E011 on certain positions, the selector contacts may be worn.
- Access selector switch: Remove the control panel to expose the rotary selector. Inspect for burnt contacts or mechanical damage.
- Wiring check: Verify that all wires to the selector are firmly connected and not heat-damaged.
If the selector switch shows signs of wear or intermittent contact, replace it. If a new selector does not clear E011, the main control board may be misreading the selector inputs and require replacement.
Repair Difficulty
Required Part
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