Neff oven displays E018 and the pyrolytic self-cleaning cycle cannot be started
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Ensure the oven is empty and shelves are removed before attempting pyrolytic cleaning. Disconnect power before mechanical checks.
- Door check: Confirm the door closes fully and the latch engages. Clean any debris from the door latch area.
- Lock test: Start a pyrolytic cycle and listen for the door lock motor. If the door does not lock and E018 appears, the lock assembly or its switch may be faulty.
- Sensor check: Some models use a dedicated high-temperature sensor for pyrolytic mode. If accessible, test its resistance and compare to specifications.
- Reset control: Turn off power for 10 minutes, then retry. If E018 persists, a component in the pyrolytic system likely needs replacement.
Most pyrolytic faults involve the door lock or high-temperature sensor and should be handled by a qualified technician due to the extreme temperatures involved.
Repair Difficulty
Required Part
We may earn a commission from links on this page.