Neff User Interface Keypad Failure

Neff oven buttons or touch controls are unresponsive or only some keys work

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad, cracked touch glass, loose ribbon cable, liquid ingress on control panel

Safety first: Disconnect power before removing the control fascia.

Clean panel: Wipe the control area with a soft, slightly damp cloth and dry thoroughly. Avoid excessive moisture.
Power reset: Turn off power for 10 minutes, then restore and test.
Inspect ribbon cable: Remove the control panel and reseat the ribbon cable between the keypad and main PCB.
Replace UI: If specific keys remain dead, replace the user interface module or membrane keypad.

Medium 3/5

Touch Control Panel / User Interface Board

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