Princess Keypad / Touch Panel Failure

Oven display works but buttons or touch keys do not respond or respond erratically.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn membrane keypad, Damaged capacitive touch sensors, Loose ribbon cable, Contamination under glass

Safety first: Disconnect mains power before removing the control panel.

Clean surface: Wipe the touch area with a soft cloth and mild cleaner, then dry thoroughly.
Reseat cable: Open the control panel and reseat the ribbon cable between the keypad and control board.
Test individual keys: In service mode (if available), test each key. Non-responsive keys indicate a failing keypad.

Replace the touch panel or keypad assembly if keys remain unresponsive.

Medium 3/5

Touch Control Panel

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