E13
Russell Hobbs
Self-Clean Lock / Temperature Feedback Fault
Oven displays E13 and the door may remain locked after a pyrolytic/self-clean cycle (if equipped).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed self-clean door lock motor, Faulty high-temperature sensor, Jammed lock mechanism due to grease, Wiring fault between lock and PCB
How to Fix / Troubleshooting
Safety first: Turn off power and allow the oven to cool completely before attempting to release the lock.
- Wait for cooling: Ensure the oven interior is fully cool; some locks will not release until a safe temperature is reached.
- Manual release: Consult the user manual for a manual door release access point (often behind the control panel or through a small slot). Use a suitable tool to gently move the release lever.
- Inspect lock assembly: With the top/front panel removed, locate the self-clean lock motor and linkage. Check for hardened grease or debris preventing movement. Clean and lubricate lightly with high-temperature-safe lubricant.
- Check wiring: Ensure the lock motor connector is secure and wires are intact.
- Replace faulty lock: If the motor does not operate when a clean cycle is started (with power restored) and wiring is good, replace the self-clean door lock assembly.
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Repair Difficulty
Hard
4/5
Required Part
Self-Clean Door Lock Assembly
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