E19
Russell Hobbs
User Interface Communication Fault
Oven displays E19 and will not accept new settings; buttons may beep but no changes occur.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose ribbon cable between UI board and main PCB, Damaged UI PCB, Oxidised connector contacts, Incorrectly seated control panel after previous repair
How to Fix / Troubleshooting
Safety first: Disconnect mains power before removing the control panel.
- Remove control panel: Carefully remove the front panel to access the user interface (UI) board and ribbon cable.
- Reseat ribbon cable: Gently unplug the ribbon cable from both the UI and main PCB, then reinsert it fully and evenly. Ensure any locking tabs are engaged.
- Inspect for damage: Check the ribbon for kinks, cuts, or burn marks. Replace if damaged.
- Clean contacts: Use a soft, dry cloth or contact cleaner on the connector pins if they appear tarnished.
- Test operation: Reassemble, restore power, and test. If E19 persists, the UI board or main PCB may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
User Interface PCB
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