E5
Russell Hobbs Touch Control Panel / Keypad Fault

Oven displays E5 and will not start a cooking program; timer and clock may still function.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or shorted touch keys, Moisture ingress behind glass control panel, Damaged touch membrane, Faulty touch control PCB

How to Fix / Troubleshooting

Safety first: Turn off power at the breaker before removing the control panel.

  • Power reset: Disconnect power for 10 minutes, then restore. Sometimes a temporary keypad lock-up clears with a reset.
  • Clean the panel: Wipe the glass control surface with a slightly damp cloth and mild detergent, then dry thoroughly. Avoid excessive moisture around the edges.
  • Check for stuck keys: Gently press each touch area to feel for any that are unresponsive or permanently activated. If a specific key area is always active, the touch membrane is likely faulty.
  • Inspect inside: Remove the front control panel to access the touch PCB. Look for corrosion, moisture, or burnt components. Ensure the ribbon cable to the main PCB is fully seated.
  • Replace if necessary: If cleaning and reseating cables do not resolve E5, replace the complete touch control panel or keypad PCB as specified for your Russell Hobbs model.
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Repair Difficulty

Medium 3/5

Required Part

Touch Control Panel
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