F11
Signature Kitchen Suite
Keypad stuck or shorted
Continuous beeping, F11 displayed, keys may seem stuck or unresponsive
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touch keypad membrane, Moisture or spill behind control panel, Shorted user interface board, Damaged ribbon cable
How to Fix / Troubleshooting
Safety first: Turn off power at the breaker before removing the control panel.
- Step 1 – Inspect for spills: Look around the control panel for signs of liquid spills or heavy steam exposure. Allow the panel to dry for several hours with power off.
- Step 2 – Power reset: Restore power and see if F11 clears. If it returns, continue.
- Step 3 – Access keypad: Remove the upper rear panel or front bezel to access the keypad and user interface board.
- Step 4 – Reseat ribbon cable: Disconnect and reconnect the ribbon cable between the keypad and control board, ensuring it is fully seated.
- Step 5 – Replace keypad/UI: If specific keys do not respond or F11 persists, replace the keypad or entire user interface assembly as designed for your model.
Note: Do not spray cleaners directly onto the control panel; spray onto a cloth first to prevent moisture intrusion.
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Repair Difficulty
Medium
3/5
Required Part
Oven Touch Keypad / User Interface Assembly
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