Sub-Zero Door Lock Engagement Failure

Oven door will not lock for self-clean; self-clean cycle will not start.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn or misaligned door latch, Failed door lock motor, Faulty door lock position switch, Obstruction in latch mechanism

How to Fix / Troubleshooting

Safety: Ensure the oven is cool before attempting to operate or service the lock.

  • Check door closure: Make sure the door closes fully and evenly. Adjust racks or pans that may be preventing full closure.
  • Inspect latch: Look at the latch hook on the door and the receiver in the frame. Check for bending, looseness, or debris. Clean and realign as needed.
  • Listen for motor: When starting self-clean, listen for the lock motor. If it hums but does not move, the mechanism may be jammed or the motor weak.
  • Access lock assembly: Remove the top or rear panel to access the lock motor and linkage. Clear any obstructions and test the motor for continuity. Replace the lock assembly if defective.
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Repair Difficulty

Medium 3/5

Required Part

Oven Door Lock Motor Assembly
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