Thor Kitchen
Unresponsive Touchpad / Keypad
Control panel lights up but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed touchpad membrane, Loose ribbon cable connection, Moisture or grease contamination, Faulty control board key scan circuit
How to Fix / Troubleshooting
Safety First: Disconnect power before removing the control panel.
- Clean surface: Wipe the control panel with a soft, slightly damp cloth to remove grease. Do not spray cleaner directly onto the panel.
- Inspect ribbon cable: Remove the control panel and check the ribbon cable between the touchpad and the control board. Reseat the cable and ensure it is fully inserted.
- Dry moisture: If there are signs of moisture inside the panel, allow it to dry completely before reassembly.
- Replace touchpad: If specific keys never respond, replace the touchpad / control panel assembly.
- Control board: If a new touchpad does not resolve the issue, replace the electronic oven control board.
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Repair Difficulty
Medium
3/5
Required Part
Touchpad / Control Panel Assembly
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