F5E1
Whirlpool
Stuck or shorted keypad key
Oven displays F5E1; often indicates stuck or shorted key on the touchpad.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Contaminated keypad from spills or cleaners, Worn touch membrane, Shorted key circuit on UI board, Moisture inside control panel
How to Fix / Troubleshooting
Safety first: Disconnect power before working on the control panel.
- Dry and clean: If the error followed a spill or heavy cleaning, allow the control panel to dry for several hours with power off. Do not spray cleaners directly on the panel.
- Key test: With power restored, press each key individually. If the error appears when a specific key is pressed, the keypad is defective.
- Inspect ribbon and UI: Remove the control panel and check the keypad ribbon and UI board for corrosion or damage. Replace the control panel/touchpad assembly if the membrane is compromised.
- Replace UI board: If a new keypad does not resolve the issue, replace the user interface board.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel / Touchpad Assembly
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