Zanussi
Touch Panel / Keypad Malfunction
Buttons on the touch control panel are unresponsive or activate by themselves
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Moisture ingress behind glass, Cracked touch panel, Faulty capacitive sensor board, Damaged ribbon cable
How to Fix / Troubleshooting
Safety first: Turn off power before removing the control panel glass or touch module.
Step-by-step checks:
- 1. Dry the panel: If the issue occurs after heavy steam cooking, disconnect power and allow the panel to dry for several hours.
- 2. Inspect for cracks: Check the glass and touch surface for cracks or damage.
- 3. Check ribbon cable: Reseat the cable between the touch panel and main PCB.
- 4. Replace touch module: If specific buttons never respond or phantom presses occur, replace the Zanussi touch control module.
Warning: Do not spray cleaning fluid directly onto the control panel; apply to a cloth first.
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Repair Difficulty
Medium
3/5
Required Part
Touch Control Panel / Keypad Module
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