Display shows LOC and buttons do not respond; grill cannot be started.

Safety first: Ensure the grill is off and cool before troubleshooting.

• Disable control lock: Refer to the user manual for the specific key combination (often holding a specific button for several seconds) to unlock the control panel.
• Check for stuck buttons: Press each button firmly several times to ensure none are stuck or jammed with grease.
• Power cycle: Unplug the grill for 2–3 minutes, then plug it back in to reset the controller.
• Panel replacement: If LOC remains and buttons are unresponsive, the control panel membrane or main control board may be faulty and require replacement.