Display shows IGN error and pellets feed but do not ignite

Safety first: Unplug the grill and allow it to cool. Remove grates and heat diffuser to access the firepot.

• Clean firepot: Remove ash and unburned pellets so the igniter tip is exposed and close to the pellet bed during startup.
• Inspect igniter: Visually inspect the igniter element in the firepot for cracks, breaks, or heavy corrosion.
• Check wiring: Trace the igniter wires back to the control board. Ensure the connector is secure and wires are not burned or pinched.
• Test igniter: With the igniter disconnected and using a multimeter, measure resistance across the igniter leads. An open circuit indicates a failed igniter.
• Replace igniter: If failed, install a new Broil King-compatible hot rod igniter, routing wires away from high heat areas.
• Control board check: If a known-good igniter does not receive power during startup, the control board igniter circuit may be defective and require replacement.