Display shows PEL or 'No Pellets' warning and grill shuts down

Safety first: Turn off and unplug the grill before reaching into the hopper.

• Refill hopper: Check the hopper and refill with dry, high-quality pellets if low or empty.
• Break pellet bridge: Stir the pellets by hand to break up any bridging or clumping. Remove excessive sawdust from the bottom of the hopper.
• Check hopper sensor (if present): Some models have a pellet level sensor. Inspect the sensor for dust buildup and clean gently. Ensure its wiring is intact and connected to the control board.
• Verify auger feed: With pellets in the hopper, run a feed or prime cycle and confirm pellets are dropping into the firepot. If not, diagnose the auger motor and shaft for jams.