Grill struggles to reach high temperatures (e.g., cannot exceed 300–350°F) even with fresh pellets.

Safety first: Turn OFF, unplug, and allow the grill to cool before cleaning.

• Deep clean: Remove grates, drip tray, and heat diffuser. Vacuum ash from the firepot and surrounding areas.
• Check air inlets: Inspect intake vents and exhaust chimney for obstructions (grease, foil, nests). Clean as needed.
• Inspect fan: Access the combustion fan and clean dust or grease from blades. Ensure it spins freely and runs strongly during operation.
• Try different pellets: Use a fresh bag of high-quality hardwood pellets and avoid blends with excessive bark or fillers.