Display shows NO PEL or similar message and grill shuts down

Safety first: Turn off and unplug the grill before reaching into the hopper or auger area.

• Refill hopper: Add dry pellets to at least half the hopper capacity.
• Break pellet bridge: Use a clean, dry tool to stir pellets and break up any arching or bridging above the auger intake.
• Check auger intake: If the message persists, remove pellets down to the auger opening and inspect for compacted sawdust or foreign objects. Vacuum out debris.
• Prime auger: Run a prime cycle to refill the auger and fire pot before restarting a cook.