Cuisinart
Keypad / Button Contact Failure
Display shows temperature but buttons do not respond or respond intermittently.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn membrane switches, Moisture under keypad overlay, Loose keypad ribbon cable
How to Fix / Troubleshooting
Safety first: Unplug the grill before removing the control panel.
- Step 1 – Dry the panel: If the grill was exposed to rain, allow the control panel to dry thoroughly. Do not use direct heat.
- Step 2 – Reseat ribbon cable: Remove the controller and reseat the ribbon cable or connector between the keypad and main board.
- Step 3 – Test buttons: Plug the grill back in and test each button. If some remain unresponsive, the keypad overlay is likely worn.
- Step 4 – Replace control panel: Install a new Cuisinart control panel or keypad assembly as specified for your model.
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Repair Difficulty
Medium
3/5
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