Pellets in hopper swell, crumble, or form clumps; auger jams frequently.

Safety first: Unplug the grill before clearing pellets from the hopper or auger.

• Step 1 – Empty hopper: Remove all pellets and vacuum out dust and crumbs.
• Step 2 – Clear auger: If the auger is jammed, remove it and clear swollen pellets from the tube as described in the auger jam procedure.
• Step 3 – Dry storage: Store pellets indoors in sealed containers. Keep the hopper lid closed and use a grill cover when not in use.
• Step 4 – Use quality pellets: Choose food‑grade hardwood pellets recommended for pellet grills.