Grill shows Er06 and shuts down during a cook; internal temperature drops unexpectedly.

Safety first: Turn the grill OFF and unplug it. Open the lid and allow any unburned pellets to cool completely before handling.

• Inspect fire pot: Remove grates and heat diffuser. Check the fire pot for heavy ash buildup or a mound of unburned pellets. Vacuum out ash and remove excess pellets by hand.
• Check pellet quality: Examine pellets in the hopper. If they are swollen, crumbly, or damp, discard them. Refill with fresh, dry, food-grade hardwood pellets.
• Verify auger feed: With the grill reassembled enough for safe operation, plug it in and start a cycle. Observe whether pellets drop into the fire pot at regular intervals. If feed is inconsistent, inspect the auger for partial jams and clean as needed.
• Confirm fan operation: Listen for the combustion fan. Weak or no airflow can cause flame-outs. Clean the fan and air passages, and ensure the exhaust and intake vents are not blocked.
• Restart procedure: After cleaning and correcting issues, run the manufacturer-recommended startup sequence: typically, start on SMOKE or LOW with the lid open until you see a stable flame, then close the lid and set your desired temperature.

Repeated Er06 flame-outs after cleaning and using good pellets may indicate a failing auger motor, combustion fan, or control board that is not maintaining proper fuel/air balance.