Grill starts but then shuts down after a few minutes with no specific error code.

Safety first: Allow the grill to cool and disconnect power before cleaning.

• Use fresh pellets: Empty the hopper and refill with dry, high-quality pellets. Avoid pellets stored in damp conditions.
• Deep clean firepot: Remove all ash and clinkers from the firepot and surrounding area. Clean at least every 2–3 cooks.
• Inspect combustion fan: Ensure the fan spins freely and runs at full speed. Clean blades and housing.
• Check for air leaks: Make sure the lid closes fully and that there are no large gaps around the door or body seams.
• Monitor startup: Watch the first 10–15 minutes of a cook to confirm a stable flame and consistent pellet feed.