Green Mountain Grills Backburn / Reverse Fire in Auger Tube

Pellets back-burning into hopper, with smoke or heat rising into the hopper.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Excessive pellet buildup in auger tube, Combustion fan not providing enough positive pressure, Grill shut down without proper cool-down, Auger tube packed with fines

How to Fix / Troubleshooting

Safety first: If you see smoke from the hopper, immediately turn off and unplug the grill. Keep the hopper lid closed. Have a fire extinguisher ready. Do not use water.

  • Allow to cool: Wait until all signs of smoke and heat have dissipated.
  • Empty hopper: Remove pellets and inspect for charring. Discard any burnt pellets.
  • Clean auger tube: Remove the auger and clear all pellets and fines from the tube.
  • Inspect combustion fan: Ensure the fan is working properly to maintain positive pressure in the firebox.
  • Follow proper shutdown: Always use the GMG shutdown cycle so the fan can cool the firebox and prevent backburn.
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Repair Difficulty

Hard 4/5

Required Part

Auger Assembly
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