Pellets in hopper appear swollen, clumped, or turning to sawdust; auger frequently jams.

Safety first: Unplug the grill before cleaning the hopper and auger.

• Empty hopper completely: Remove all pellets and vacuum out dust and fines.
• Inspect auger tube: Remove the auger if necessary to clear wet or swollen pellets.
• Dry the hopper: Wipe the hopper interior dry and allow it to air out.
• Use fresh pellets: Refill with fresh, dry pellets stored in a sealed container.
• Check hopper lid seal: Ensure the lid closes tightly. Replace any damaged gasket or adjust hinges.