Display shows ERR3 and grill will not start or shuts down; fan and auger may not run.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the grill before accessing the fan or control compartment. Ensure the grill is cool.
Step-by-step checks:
- 1. Listen for fan at startup: Plug in the grill and start it. You should hear the combustion fan within a few seconds. If there is no airflow sound, proceed with inspection.
- 2. Access the fan: Remove the side or rear service panel (depending on model) to expose the combustion fan assembly mounted near the firepot/air intake.
- 3. Inspect for obstructions: Check that the fan blades spin freely by hand (with power unplugged). Remove any debris, ash, or wiring that may be blocking the blades.
- 4. Check wiring connections: Follow the fan wires to the control board. Ensure the connector is fully seated and wires are not burned or broken.
- 5. Test fan with direct power (advanced users): If comfortable and qualified, briefly power the fan with an appropriate test cord at the correct voltage to confirm it runs. If it does not spin, replace the combustion fan.
- 6. Replace the fan: Remove mounting screws, disconnect wiring, and install a Grilla Grills-compatible combustion fan. Ensure the fan is oriented correctly for airflow into the firepot.
- 7. Evaluate control board: If a known-good fan does not run when connected, the control board fan circuit may be defective and require replacement.
When to call a technician: If you are not comfortable testing motors with live power or replacing the control board, contact a qualified service technician.
Repair Difficulty
Required Part
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