ERR7
Grilla Grills Shorted RTD Temperature Probe or Probe Circuit

ERR7 displayed; grill temperature reading is extremely high or erratic even when grill is cold.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Shorted RTD sensor, Melted RTD wiring contacting metal, Moisture inside RTD connector, Faulty control board temperature input

How to Fix / Troubleshooting

Safety first: Unplug the grill before working on wiring. Ensure the grill is cool.

Step-by-step checks:

  • 1. Inspect probe and wire routing: Look for melted insulation where the RTD wire passes near the firebox or exhaust. Repair or replace any damaged sections.
  • 2. Dry the connector: If the grill has been exposed to heavy rain or washing, disconnect the RTD plug at the control board and dry both sides thoroughly. Use contact cleaner if available.
  • 3. Check for pinched wires: Ensure the probe wire is not pinched between panels or under the hopper, which can cause a short to ground.
  • 4. Replace RTD probe: If visual inspection shows damage or ERR7 persists, install a new Grilla Grills-compatible RTD probe and harness.
  • 5. Evaluate control board: If a new probe and harness do not resolve ERR7, the control board input may be shorted internally and require replacement.

When to call a technician: If you are not comfortable replacing the control board or working with electrical connectors, seek professional service.

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Repair Difficulty

Medium 3/5

Required Part

RTD Temperature Probe
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