Loud grinding or squealing noise from hopper area during operation.

Safety first: Turn the grill OFF, unplug it, and allow it to cool before working near the auger.

Step-by-step checks:

• 1. Empty hopper: Remove pellets to expose the auger intake.
• 2. Inspect for foreign objects: Look for screws, nails, or other debris that may have fallen into the hopper and become lodged in the auger.
• 3. Clear pellet dust: Vacuum out pellet dust from the hopper and auger intake area.
• 4. Check auger alignment: Access the auger tube and inspect for bent flighting rubbing against the tube. Straighten minor bends carefully or replace the auger shaft if severely damaged.
• 5. Evaluate motor bearings: If noise persists and seems to come from the motor, replace the auger motor with a Grilla Grills-compatible unit.

When to call a technician: For severe mechanical damage to the auger tube or if disassembly is beyond your comfort level, seek professional service.