Pellets in hopper appear swollen, clumped, and cause frequent jams.

Safety first: Ensure the grill is off and cool before handling pellets.

• Step 1 – Remove wet pellets: Scoop all pellets from the hopper and auger intake. Discard any that are swollen or crumbly.
• Step 2 – Dry hopper: Wipe the hopper interior with a dry cloth. Leave the lid open in a dry environment for several hours.
• Step 3 – Clear auger: If the auger is jammed with wet sawdust, remove and clean the auger shaft and tube.
• Step 4 – Improve storage: Store pellets in sealed containers indoors and keep the grill covered when not in use.