Grill shuts off unexpectedly during a cook without any error code

Safety first: Allow the grill to cool before inspecting wiring. Unplug before opening panels.

• Step 1 – Secure power cord: Ensure the plug is fully inserted into the outlet and strain relief at the grill is intact.
• Step 2 – Inspect internal wiring: Remove the controller and check all spade connectors and harness plugs for tightness. Reseat any loose connections.
• Step 3 – Check for overheating: Ensure the controller area has ventilation and is not blocked by foil or accessories.
• Step 4 – Monitor behavior: Run the grill while gently tapping the controller housing. If it shuts off, the board or wiring is likely faulty and should be replaced or repaired.