Masterbuilt
Intermittent Power or Control Board Fault
Control panel resets or restarts randomly during cooks
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Loose power cord connection, Failing control board power supply, Overheating control board in hopper, Electrical noise or surges on AC line
How to Fix / Troubleshooting
Safety first: Do not touch internal wiring while the grill is plugged in.
- 1. Secure power connections:
- Ensure the power cord is firmly plugged into the outlet and grill.
- 2. Try different outlet:
- Move to a known-good circuit to rule out house wiring issues.
- 3. Inspect control board:
- Unplug the grill and remove the control panel.
- Check for signs of overheating or burnt components.
- 4. Improve ventilation:
- Ensure the hopper vents are not blocked so the control area can dissipate heat.
- 5. Replace control board:
- If resets persist, install a new main control board.
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Repair Difficulty
Medium
3/5
Required Part
Main Control Board
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