Control panel displays ERR6 and grill shuts down when attempting to ignite

Safety first: Unplug the grill and ensure it is cool before cleaning or accessing internal components.

• 1. Clean fire pot:
  • Remove grates, drip tray, and heat diffuser.
  • Vacuum out all ash and debris from the fire pot and surrounding area.
  • Ensure air holes in the fire pot are open.
• 2. Verify pellet feed:
  • Check hopper for dry pellets.
  • Start the grill and watch for pellets dropping into the fire pot within 1–2 minutes.
  • If no pellets appear, troubleshoot the auger motor and auger shaft for jams.
• 3. Check igniter operation:
  • During startup, look into the fire pot (from a safe distance) to see if the igniter glows red after 2–4 minutes.
  • If it never glows, test the igniter resistance and wiring as described for ERR1.
• 4. Confirm combustion fan:
  • Listen for the fan running during startup.
  • If silent, inspect the fan wiring and test the fan by applying 120V AC directly (only if you are qualified to do so).
• 5. Replace failed components:
  • Replace the hot rod igniter if it does not heat.
  • Replace or free the auger motor/auger shaft if pellets do not feed.
  • Replace the combustion fan if it does not spin.