WiFi or Bluetooth connection to Masterbuilt app is unreliable or fails

Safety first: Do not move the grill while it is hot or operating.

• 1. Check signal strength:
  • Ensure your router is within reasonable range of the grill.
  • Consider moving the router or using a WiFi extender.
• 2. Re-pair device:
  • Follow Masterbuilt app instructions to forget and re-add the grill.
  • Ensure Bluetooth is enabled on your phone if required for initial pairing.
• 3. Update firmware:
  • Use the app to check for and install any available firmware updates for the grill's control board.
• 4. Reduce interference:
  • Keep the grill away from large metal objects or other strong wireless devices that may block signal.