Safety: Unplug the grill before accessing the Wi-Fi module.

Improve signal: Move your router closer to the grill or use a Wi-Fi extender. Avoid placing the grill behind large metal objects that block signal.
Check antenna: Inspect the Wi-Fi antenna and cable for damage. Ensure it is firmly connected to the module.
Firmware update: Use the Memphis app or support tools to update the grill’s firmware to the latest version.
Re-pair device: Remove the grill from the app and perform a fresh pairing following Memphis instructions.

Wi-Fi connection drops frequently or app cannot find grill

Possible Causes