Napoleon
Display Backlight or Segment Failure
Display is dim, hard to read, or segments missing
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Aging LED/LCD display, Loose display ribbon cable, Moisture damage behind control panel, Control board display driver fault
How to Fix / Troubleshooting
Safety first: Unplug the grill before removing the control panel.
Steps:
- Check contrast/brightness: Some Napoleon controllers allow brightness adjustment; verify settings.
- Inspect connections: Remove the control panel and reseat the display ribbon cable or connector.
- Dry moisture: If condensation is present, dry the area thoroughly and improve weather protection.
If segments remain missing, the display or entire control panel assembly will need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Control Panel Assembly
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