H1
Napoleon High Temperature Detected at Startup

Display shows H1 and grill temperature reading is abnormally high at startup

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Possible Causes

Grill still hot from previous cook, RTD probe exposed to direct sunlight or external heat, RTD probe mispositioned near fire pot, Control board misreading sensor

How to Fix / Troubleshooting

Safety first: Confirm the grill is not actively on fire. If safe, proceed.

Steps:

  • Allow full cooldown: If you recently finished cooking, let the grill cool to ambient temperature with the lid open before restarting.
  • Check probe location: Ensure the RTD probe is mounted in its factory location on the side wall and not bent toward the fire pot or touching metal surfaces that heat faster.
  • Shield from sun: Direct sunlight on the probe or lid can cause false high readings. Move the grill to a shaded area or use a cover when not in use.
  • Restart: Once the grill is cool and the probe is correctly positioned, restart. If H1 persists, test or replace the RTD probe.
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Repair Difficulty

Easy 2/5

Required Part

RTD Temperature Probe
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