Grill will not power on at all, no lights or display

Safety first: Ensure the grill is switched OFF before checking power connections.

Steps:

• Check outlet: Plug another appliance into the same outlet to confirm power. Reset any tripped GFCI or breaker.
• Inspect power cord: Examine the Napoleon power cord for cuts, burns, or crushed sections. Replace if damaged.
• Verify cord connection: Ensure the cord is fully inserted into the grill’s inlet and any strain relief is intact.
• Internal fuse: If comfortable and per the manual, remove the control panel and inspect the control board fuse. Replace only with the same type and rating.

Warning: If fuses blow repeatedly, do not continue replacing them. A short circuit exists and must be diagnosed by a technician.