Wi‑Fi or app connectivity issues with Nexgrill smart pellet grill

Safety first: Only network settings are adjusted; no electrical panels need to be opened for basic troubleshooting.

• Check signal strength: Ensure your router is within range or use a Wi‑Fi extender near the grill.
• Verify credentials: Re‑enter the correct 2.4 GHz network name and password in the Nexgrill app.
• Power cycle: Turn the grill OFF, unplug for 1 minute, then plug back in and retry pairing.
• Update firmware: If the app indicates a firmware update, complete it with the grill powered and stable.
• Module replacement (advanced): If all else fails and other grills connect fine, the Wi‑Fi module or control board may need replacement by a qualified technician.