Controller displays ERR1 and grill will not start heating
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Unplug the pellet grill from power and allow it to cool completely before opening any panels.
Steps to check and fix:
- Locate the RTD temperature probe (usually a metal probe inside the cook chamber on the left or right wall, wired back to the control panel).
- Inspect the probe wire along its entire length for cuts, burn marks, or pinch points where the lid or hopper may have crushed it.
- Remove the controller access panel and find the RTD sensor plug on the control board (often a 2‑wire connector). Make sure it is fully seated and not corroded.
- If the wire insulation is damaged or the probe tip is loose, replace the RTD temperature probe assembly with an OEM Oklahoma Joe’s part.
- Reconnect everything, restore power, and power on the grill. If ERR1 persists, the probe is likely open internally and must be replaced.
Warning: Do not bypass or short the RTD sensor; this can damage the control board and create unsafe temperature operation.
Repair Difficulty
Required Part
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