Grill does not ignite automatically but runs if lit manually

Safety first: Unplug the grill and ensure it is cool.

• Remove grates and heat baffle to expose the firepot. Vacuum out ash so the igniter tip is visible.
• Start an ignition cycle with the firepot visible (keep hands clear). If the igniter does not glow red within a few minutes, shut off and unplug.
• Access the igniter wiring behind the firepot and at the control board. Confirm all connectors are tight.
• If wiring is intact and the igniter does not heat, replace the igniter rod assembly. If a new igniter also fails to heat, the control board’s igniter circuit is likely bad and the control board should be replaced.

Warning: Do not repeatedly attempt ignition with a failed igniter; unburned pellets can accumulate and cause a flare‑up when manually lit.