Err
Pit Boss
General Controller Error
Display shows a generic Err message and grill will not operate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Internal controller fault, Incorrect voltage supply, Shorted peripheral (fan, auger, igniter), Damaged wiring harness
How to Fix / Troubleshooting
Safety first: Unplug the grill before inspecting wiring or components.
- Step 1 – Hard reset: Unplug the grill for 5 minutes, then plug back in and attempt to start on the lowest setting.
- Step 2 – Inspect power source: Confirm the outlet provides correct voltage and is not on a long, undersized extension cord. Avoid GFCI outlets that nuisance-trip.
- Step 3 – Check harness and components: Remove the controller and inspect all connectors for burns or shorts. Disconnect one peripheral at a time (igniter, fan, auger) and try powering on to see if the error clears, which can identify a shorted component.
- Step 4 – Replace failed part: Replace any component that shows visible damage or trips the controller when connected. If no external part is at fault, replace the main control board.
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Repair Difficulty
Medium
3/5
Required Part
Main Control Board
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