Display shows ER13; grill shuts down and fan continues to run for an extended cool-down.

Safety first: Allow the grill to complete its cool-down cycle. Do not unplug until the fan stops unless there is an emergency.

• Check pellet level: Open the hopper and verify there are sufficient pellets. Refill if low or empty.
• Clean firepot and burn area: Once cool, remove grates and drip tray. Vacuum the firepot and surrounding area to remove ash that may restrict airflow.
• Inspect fan and auger: Confirm that the combustion fan and auger motor run smoothly during startup. Listen for intermittent stopping or unusual noises.
• Shield from wind: If cooking in a very windy location, reposition the grill or use a windbreak to prevent flame blowout.
• Restart properly: After a flame-out, follow the Rösle manual's restart procedure, which typically includes clearing excess pellets from the firepot before relighting.
• Replace failing components: If flame-outs continue despite clean conditions and good pellets, consider replacing the auger motor or combustion fan.